Frequently Asked Questions

Common Questions

Answers to Common Questions About Your Care

Below are answers to some of the most common questions patients ask about our telehealth primary care services. If you don’t see your question here, feel free to contact us directly. We’re always happy to help.

Ans: Yes! We are currently accepting new adult patients across New York for virtual primary care services.

Ans: We treat a wide range of adult health concerns, including chronic illnesses (like diabetes and hypertension), mental health, preventive care, and general medical issues.

Ans: Yes, we accept most major insurance plans. Contact us or check with your provider to confirm your coverage for telehealth visits.

Ans: You can call us directly at 212-884-8026, email info@qadrimedical.com, or use our online contact form to request an appointment.

Ans: Yes. We prioritize continuity of care, so whenever possible, you’ll meet with the same provider for each visit to ensure personalized, consistent treatment.
Ans: Absolutely. We use HIPAA-compliant technology and follow strict data security protocols to keep your health information private and protected.
Ans: You’ll need a smartphone, tablet, or computer with a camera, microphone, and internet connection. No apps required, we’ll send you a secure link.
Ans: Yes. If medically appropriate, your provider can send prescriptions electronically to your preferred pharmacy after your visit.